FAQ

Usually, you may receive the package in 8-15 days from the date you place the order. This is an approximated time, exceptions may apply. Furthermore, a delay is likely to be much longer than usual during Chinese special holiday such as the Spring Festival, National Day, etc.

For more information on our shipping information, please visit our shipping information page here.

All International orders are shipped using FedEx or UPS.

We have office in US . All orders are shipped from China where all the sex doll brands are based, all orders are shipped direct from the manufacturers.

We ship to all countries apart from India, Pakistan, UAE and Thailand due to sex toys been illegal and strict customs clearance.

Customer service is extremely important to us. Unlike any other supplier, if there is any defect with your doll on receipt of your doll, contact us within 24 hours and we will either repair or replace the doll depending on the level of defect if the doll has not been used.

All of our dolls go through a strict quality control process to ensure that these cases are minimal, although they do happen from time to time.

For more information on our purchase guarantee, please visit our purchase guarantee page here.

Usually we can’t stop an order after 24-48 of submission, so please let us know asap and we’ll see if we can modify your order

The price shown on our website is the price you pay, our prices include customs clearance paid in advance, You can be confident there will be no hidden costs involved when ordering from us.

All of our dolls go through a strict quality control process to ensure that these cases are minimal, although they do happen from time to time.

For more information on our purchase guarantee, please visit our purchase guarantee page here.

Usually we can’t stop an order after 24-48 of submission, so please let us know asap and we’ll see if we can modify your order

YourSexyDolls are made of high standard elastic property TPE(thermoplastic elastomers), which is safe, and has the highest tear resistance, but also environmentally friendly. The skeleton inside is made of stainless steel.

All of our dolls go through a strict quality control process to ensure that these cases are minimal, although they do happen from time to time.

For more information on our purchase guarantee, please visit our purchase guarantee page here.

Usually we can’t stop an order after 24-48 of submission, so please let us know asap and we’ll see if we can modify your order

Silicone and TPE are both high quality sex materials.  Silicone is typically regarded as the more durable material and TPE as the most realistic.  Here are the main attributes of each material.

Silicone — Browse Silicone Sex Dolls

A bit harder than TPE but also more durable.

More expensive.

Easier to clean.

Safe for human contact.

TPE — Browse TPE Sex Dolls

TPE is softer to the touch.

More realistic ‘jiggling’ of body parts (breasts, ass, etc).

The material is more elastic which allows the dolls to be more flexible at their joints.

Good heat retention.

Less expensive.

Safe for human contact

Less durable than Silicone — more care is required to clean and care for it properly.

All of our dolls go through a strict quality control process to ensure that these cases are minimal, although they do happen from time to time.

For more information on our purchase guarantee, please visit our purchase guarantee page here.

Usually we can’t stop an order after 24-48 of submission, so please let us know asap and we’ll see if we can modify your order

How difficult is it to keep my doll in a sanitary condition?

There are no known health risks associated with YourSexyDolls products. Keeping the doll in a sanitary condition is easy – your doll can be cleaned with a mild soap or detergent.

All of our dolls go through a strict quality control process to ensure that these cases are minimal, although they do happen from time to time.

For more information on our purchase guarantee, please visit our purchase guarantee page here.

Usually we can’t stop an order after 24-48 of submission, so please let us know asap and we’ll see if we can modify your order

No, TPE is odorless. There may be a slight smell when opening the packaging because of the plastic and the wrapping protection. The first bath will clear this new smell.

TPE and silicone dolls do not contain any harmful, toxic or itchy material or chemicals. TPE and Silicone dolls are sterilized and made with similar components as sex toys.

 

If you had any allergic to silicone in the past, we won’t recommend you using a sex doll.

Please visit this page to follow the instructions to care for your dolls.

Yes, you can pose your doll in most positions an average person can achieve without pain. The dolls cannot support their own weight, however, and will sometimes require a stand or support for certain poses. The doll can hold the pose you put it in as long as no strong forces are applied to the limbs in that pose.

Doll joints have a very good range of movement — about 180 degrees or more, in most cases. The skeleton used in our dolls moves in nearly all of the ways a real human being does.

YourSexyDolls Dolls joints are made from stainless steel. They’re very strong and designed to bend in a very human way. Although the joints are strong, bending a joint in an unnatural way, or forcing the doll into a position that would be difficult for most people could result in a broken joint and is considered misuse of the doll. Joints can be stiff when a doll is new and joints should be posed using a firm, two-handed grip on either side of the joint being careful not to twist the skin unnaturally. The joints can make a slight creaking sound which is normal and will become less noticeable over time. Joints should be expected to loosen with use.

Our doll’s TPE skin is extremely flexible and will sustain almost any reasonable position. There are some positions which are more stressful on both the TPE flesh and the internal joints. Over-straining a joint can result in a break.

YourSexyDolls can be warmed in a hot bath or heating blanket. 

The built-in or fixed vagina is exactly how it sounds. The vagina is built-in to the doll just like a real woman. The removable vagina is a sleeve or fleshlight-esque tube that you can insert and remove from the doll. The tube is held in place by the doll’s labia.

Which is better? Most of our customers prefer the built-in vagina as it provided the most realistic experience, however the removable vagina is easier to clean and replace. If you value complete realism you’ll want to get the built-in vagina, if you want something that is easy to pop-out and clean after use you should consider the removable vagina.

Most TPE dolls have an option called “standing foot”. It adds 3 screws that extend from the footplate through the sole of the feet. The screws are easily noticeable and are supposed act as hardpoint reinforcement so that standing weight doesn’t Squish, cut or otherwise damage the delicate skin. However, since the screws protrude from the skin, these areas are prone to severely localized skin tears.

It is not wholly recommended to let any doll just “free stand” on their own. This is because the feet are not designed to hold their own weight like a real human foot is. Dolls have a small plate and ankle joint. The rest is just covered into the TPE material which while very soft, it is also fragile and easily damaged. Socks and shoes may help reinforce the area but usually just hides the damage until she is undressed. Knees, hands, and elbow all share the similar trait of being easily damaged when supporting doll positions incorrectly.

In short, never rely on your doll standing and supporting their own weight. Always use some kind of support to distribute weight and stabilize. Alternatively, use a specialized doll/mannequin fixture or stand. I know it can take away from the fantasy you may have but it is the reality of the dolls currently (TPE or silicone).

All our dolls have a flexible and fully articulated skeleton that will allow you to use them in any position you ever imagined. All our dolls have been sculptured by experience sculptors and created to provide realistic sexual pleasure. Both TPE and silicone are waterproof.

You can customize your doll, select different body sizes, heads, breasts and body parts. Please have a look at the customization options in every product, and if you have any question contact our team by email, chat or phone and we will make sure that we help you customize your sex doll according to your desires.

Should the doll’s surface become scratched, cut or poked, please use TPE glue to seal. Clean the damaged area with makeup remover before gluing. Make sure the affected surface is not in tension when applying TPE glue. Curing time is approximately half an hour.

A sex doll will last anywhere from 2 years to 10 years depending on usage and care.  A sex doll that gets frequently used and moved will be more likely to suffer wear and tear.  There are many things doll owners can do to preserve and maintain their sex doll. If damage does occur it is also quite easy to perform repairs on your sex doll.  

We offer free repair kits for any reported doll damage, and each doll comes with a complementary cleaning kit to keep your doll in mint condition.  We also have many helpful blog articles and tips so that you can keep your doll looking brand new.

Your privacy is our main goal. All packages are delivered in discreet packaging; additionally, customer details are sealed within our privacy policy. 

There is no specific indication or labelling on the box that reveal the contents inside. Your doll will be labelled “mannequin” (for custom clearance).

Billing statement in your credit card will show a charge from «YSD».

Your privacy is our main goal. All packages are delivered in discreet packaging; additionally, customer details are sealed within our privacy policy. 

There is no specific indication or labelling on the box that reveal the contents inside.

Your doll will be labelled “mannequin” (for custom clearance).

Billing statement in your credit card will show a charge from «YSD».

If you do not want to receive the order at your home, we can always send it to a Fedex store (US orders) or DHL store (rest of the world) and you can pick it up there at your convenience.

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